Vinted Members Voice Anger About Sizing Updates

Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.

The second-hand shopping app has altered its measurement guidelines for female and kids' apparel but did not contact every member regarding the update.

Online Platforms Backlash

Many shoppers and sellers are expressing on platforms stating that platform listings now display a different size category compared to what was initially listed because of the remapping.

The company said the revised method more closely matches comparable marketplaces.

They have suggested members to examine their items and manually change the size where appropriate, which has left users frustrated.

Size Classification Updates

Before the change, the sizing featured one number and one letter, such as S/8 or M/10.

The updated approach includes a letter with a size spectrum for example S/UK 8-10.

For certain items, the measurements have been reclassified - such as a large size was formerly size 12 but is now a UK 16-18.

Member Accounts

A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," which is what Vinted now does.

Another user, from Glasgow, said garments she listed with size 14 tags were displaying on the service as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.

Manual Updates

Charlotte Lunn, from Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".

"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she stated.

Platform Context

The app has more than 100 million members, with 18 million British users.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This represents another occasion that an unexpected update on the platform has faced criticism: earlier, the platform withdrew an update to its shipping options after backlash from users.

Jesse Wagner
Jesse Wagner

Eleanor Whitmore is a lifestyle journalist and luxury brand consultant based in London.